Patients & Visitors


Operational seven days a week from 8:00 AM to 5:00 PM at 1-888-535-6136 – fielding questions from the public and providers.


The COVID-19 screening phone line (616) 935-7810 and is available Monday to Friday from 9:00 AM to 5:00 PM.

Appointments for testing are now being scheduled Monday to Friday between 11:00 AM and 3:00 PM, at the former Panera Bread location, adjacent to Urgent Care on South Beacon Blvd. Again, this is by appointment only. If a person believes they should be screened, call the hotline to be screened.

• If they meet the criteria, an appointment will be scheduled.
• Drive up with ID and insurance card, stay in car and NOCHS will come out to collect the nasal swab.
• Patients will be directed to go home and self-isolate until results come back.
• Specimen is sent to the NOCHS lab to test first for flu.
• If negative for flu, specimen is then be sent to a State-approved lab to test for Coronavirus.
• This is a testing site only, not a clinic. Patients need to communicate with their PCP to let them know they’ve been tested, share results and determine follow up care.

Self Isolation Handout

Sick with Covid-19 Handout


Meijer announced it is adjusting its store hours for the foreseeable future both to allow more time for team members to deep clean and restock stores, as well as, dedicated hours for senior citizens, customers with chronic health conditions, essential service workers and its team members. More info can be found here.

D & W
Effective immediately, SpartanNash (D & W) stores are setting aside time twice per week for store guests most at risk of contracting coronavirus (COVID-19), including older adults, pregnant women and immunocompromised individuals.

Reserved hours will be every Tuesday and Thursday from 7 a.m. to 9 a.m. Learn more.

This link has information about food distributions from all local school districts. You will also find links to information about emergency food resources and mobile food trucks.

A micropantry is located near their building on Columbus. People can get food anytime and others can drop donations.

This is a great resource powered by Pediatricians for parents to talk to children about coronavirus:

Here is a list of educational companies offering free subscriptions to learning materials.

The Momentum Center is Facebook live streaming education classes (topics vary).

For many working for home will for an extended period of time will be a new experience. Here are a few good tips to help you adjust.


Tips for Stress and Anxiety 
Without a doubt, many are feeling anxious about the COVID-19 pandemic. The kind folks at Calm wanted toshare some of the tools they’re using to take care of their minds and stay grounded. 

Tri-cities Family Y Fitness group is live streaming their exercise classes – free to anyone, no Y membership needed.

Ottawa County parks remain open! Play areas and handrails are not being disinfected so the county is recommending their use with responsibility such as avoiding crowded parks, keeping appropriate distance from others on the trail and hand washing before and after entry.

To volunteer, donate, or locate local additional resources visit: This website directs people to 2-1-1 to locate local additional resources.

The Love In Action (LIA) Health Clinic remains open with an on-call nurse to answer questions and provide referrals weekdays between 9 a.m. and 5 p.m. Calling encouraged: 616-846-2701.

Community Mental Health of Ottawa County (CMHOC)
The CMHOC offices in Holland and Grand Haven will remain open for emergent needs and critical care. CMHOC is the safety net provider and will continue to provide behavioral health services to our consumers and people who are experiencing a mental health crisis.

We are encouraging individuals to call our offices prior to coming in. Our Access Center phone number is 877-588-4357 or TTY 711. Callers and walk-ins will be asked screening questions to assess current health status.

Ongoing CMHOC services will be provided mainly by telephone or email. Our staff will be providing frequent monitoring checks to our consumers and will assist with problem solving and care needs.

If you or someone you know is in a mental health crisis, there is help available. You are never alone, reach out by calling 866-512-4357 or test HOME to 741741 to speak with a mental health professional. We are hear for you 24/7/365. If it is an emergency call 911.

Please visit our website at for up to date information on services and tips and tips and guidance for caring for your mental health during this outbreak.