Patients & Visitors

The following NOCHS departments have suspended, canceled or temporarily changed their services:

Bereavement Services
All support groups (including “Understanding Grief”) and in-person visits are canceled.

Breastfeeding Support & Community Education
All education classes are postponed through April. For questions or concerns regarding Childbirth and Breastfeeding preparation classes and Postpartum Depression support please call 616-847-5337. For questions regarding Babysitting and Basic Life Support, please call 616-847-5671.

The weekly breastfeeding support group (Wednesdays from 10:00 AM – 12 noon) will not meet again until further notice. If you are in need of lactation support please call (616) 847-5337 to schedule a call with a lactation specialist. We are dedicated to supporting the breastfeeding moms in our community, and will do the best we can to continue our support in your breastfeeding journey.

Cashier’s Office
The Cashier’s office is closed. You may make payments online by visiting and clicking “Hospital Online Bill Pay,” via your Patient Portal or at Emergency Room Registration. If you have any questions please call (616) 847-5272.

Dunewood Pharmacy
If you need a prescription filled, please utilize our curbside service and we will bring it to you. Just pull up to the green sign along the main entrance of the hospital off of Sheldon Road under the covered portico and give us a call at (616) 842-5193.

Get Better Seminar Series
Out of an abundance of caution and in the best interest of the health of our community we are cancelling all NOCHS seminars now through the end of April. This includes our get better series and surgical seminars.

Harbor Dune Health Center
For the safety of our staff and patients, the entrance to Harbor Dune Health Center is now closed. All visitors are asked to go to the hospital’s main lobby entrance to be screened and then you may proceed to Harbor Dunes.

Health Information Management
Health Information Management (Medical Records) department will not be open to walk-in patients starting Monday 3/16/20. We will be available via phone to answer any questions. Please call us at 616-847-5292 if you have any questions about obtaining your medical records.

Medical Weight Loss Classes
All classes have been canceled until further notice. Please call the Bariatric Clinic at (616) 847-5489 with any questions.

Millpoint Health Center – NOCHS Lab, X-Ray, Rehab
NOCHS Millpoint Lab, X-Ray and Rehab will remain closed until further notice. Those services can still be received at North Ottawa Community Hospital.

For more information or to schedule an appointment, please call:
•North Ottawa Laboratory, 616-847-5382
•North Ottawa Imaging, 616-847-5238
•North Ottawa Rehab, 616-847-5293

Non-essential medical procedures

All non-essential medical procedures have been suspended until further notice.

North Ottawa Pediatric Office
Sick Care Express is suspended until further notice.